Core Return Policy

Core Return Policy

A core charge is a refundable deposit equivalent to the value of a rebuildable part. For certain D&J

Precision Machine products, a core charge is required at the time of sale. Upon receipt of the core, D&J

Precision Machine will determine the condition of the core and refund all, part, or none of the core's value

based on its condition.

• Customer is responsible for all return shipping charges. This will be deducted from your core

refund. If your core is unusable, you will be charged for return shipping.

• Ship all cores to the address on the Core Return Form.

• Cores must be returned with the Core Return Form properly completed.

• All cores must be the same model as the original item that was purchased.

• Cores must be returned within 60 days.

• Cores should be packed carefully, i.e., fixed to a pallet, to protect them from shipping

damage.

• D&J Precision Machine is not responsible for shipping damage.

• Please allow 4-8 weeks after core delivery to our facility for processing and issuance of

refunds.

• Core Acceptance Policy