Core Return

A core charge is a refundable deposit for the value of a re-buildable part. On certain D&J Precision Machine products, we need to charge a core charge at the time of the sale. Upon receipt of the core, D&J Precision Machine will determine the condition of the core and refund all, part, or none of the core based on the condition.

  • Customer is responsible for all return shipping charges. If you want D&J Precision to arrange shipping, you will be responsible for shipping costs. This will be deducted from your core refund. If your core is unusable, you will be charged for return shipping.
  • Ship all cores to the address on the Core Return Form.
  • Cores must be returned with the Core Return Form properly completed.
  • All cores must be the same model as the original item that was purchased.
  • Cores must be returned within 60 days.
  • Cores should be packed carefully, i.e. fixed to a pallet, to protect from shipping damage.
  • D&J Precision Machine is not responsible for shipping damage.
  • Please allow 10-14 days after core delivery to our facility, for cores to be processed and refunds to be issued.

Core Acceptance Policy

Core Return Form

Please print out the following form, fill it out, and include it when sending in your product.